Cookies Policy | Lucky Star Casino

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile device or other internet-connected device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies can support basic website functions, help website operators understand how services are used and assist with the delivery of relevant content.

Some cookies are placed directly by Lucky Star Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or other online features. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a cookie remains may vary according to its purpose and the settings of your browser or device.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these technologies where appropriate.

2. How we use cookies

Cookies may be used for a range of purposes connected with providing and improving the Lucky Star Casino website. The specific cookies used may change over time as our website, services and technology develop. Cookies may help us to:

Keep the website working and allow you to move between pages and use available features.
Remember information about your preferences, settings and choices.
Support account access, session management and other functions available to registered users.
Help protect the website, accounts and services from suspected fraud, misuse, unauthorised access and other security risks.
Understand how visitors use the website, including which pages or features are viewed and how users interact with them.
Measure the performance, reliability and effectiveness of our website and online services.
Identify technical problems and help us test, maintain and improve the website.
Present content or communications that may be more relevant to your interests, where permitted and where you have provided any required consent.
Limit repeated displays of the same content or remember whether certain information has already been shown.
Comply with legal, regulatory, responsible gambling, security and record-keeping obligations.

Cookie information may be combined with other information that we hold, such as account, device, technical or usage information, where permitted by law and where necessary for the relevant purpose. We do not use cookies to avoid or replace identity, age, account or other checks that may apply to online gambling services.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support navigation, security, account sessions, fraud prevention, load balancing and the operation of pages or features you request. Because the website may not function properly without them, they generally cannot be disabled through a cookie preference tool. You may still be able to block them through your browser, but doing so may prevent some services from working.

Preference and functionality cookies

These cookies remember choices you make, such as language, display or other preferences. They can make your experience more convenient by reducing the need to repeat the same selections. If you reject these cookies, some preferences may not be saved and certain features may be less convenient.

Analytics and performance cookies

These cookies help us understand website traffic, usage patterns, performance and technical issues. The information may be collected in an aggregated or otherwise structured form so that we can assess and improve the website. Where required, these cookies will only be used after you provide the relevant consent.

Advertising and marketing cookies

These cookies may be used to measure campaigns, understand interactions with promotional content and provide or assess marketing that is more relevant. They may be placed by Lucky Star Casino or by authorised third parties. Marketing cookies are subject to applicable consent requirements and can be managed through the available preference controls or your browser settings.

Third-party cookies

Some website features may be provided by third parties, including tools used for security, analytics, embedded content, communications or payment-related functions. Those providers may use cookies or similar technologies. Their processing may be governed by their own policies, and we recommend reviewing the information they provide where relevant.

4. Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored in a cookie so that we do not ask you again each time you visit. You can change your choices at any time by using the available cookie preference controls.

You can also control cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies, and may allow you to receive an alert before a cookie is stored. Instructions vary between browsers and devices, so you should consult the relevant help or settings information.

Deleting existing cookies may remove saved preferences and sign you out of some services.
Blocking all cookies may affect website availability, security and functionality.
Disabling optional cookies may not remove all advertising or communications, but it may make them less tailored.
Your preferences may apply only to the browser or device on which they are set.
If you use more than one browser or device, you may need to update your settings separately.

If you use a private browsing mode, close your browser, clear storage or change device settings, your cookie choices may be deleted or reset. Certain essential cookies may continue to operate because they are required to provide requested services or maintain website security.

5. Privacy, updates and contact

Information collected through cookies may constitute personal information where it identifies, or can reasonably be linked to, an individual. Lucky Star Casino handles personal information in accordance with its Privacy Policy and applicable Australian privacy requirements. The Privacy Policy explains how information may be collected, used, stored, disclosed and managed, and describes available privacy rights and choices.

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our practices. When we make changes, we will publish the updated version on the website and revise the effective date or other notice where appropriate. You should review this page periodically so that you remain informed about how cookies are used.

If you have a question about this Cookies Policy or wish to ask about your cookie preferences, please use the contact or support options made available on the Lucky Star Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless specifically requested through an authorised process.

This policy is intended to provide general information about cookies and similar technologies. It does not change any applicable Terms and Conditions, privacy notices, responsible gambling information or legal requirements. Where a conflict arises, the applicable legal terms and notices will apply to the extent permitted by law.